I have cancelled a sale on a used 2001 Jetta and the dealer said my $500 deposit is gone and I will never see it, item 6 on the sales agreement says that if the sale is cancelled the buyer will get the money or the trade in back. The best part is that he threatened to sue me for a lost sale and that he will see me in court. He said I will have to pay them the $16,000. I submitted a complaint with AMVIC. I wish some people would make sure the brain is on before engaging the mouth. The car was $16,000 and the interest was $13,000. I went shopping for a better rate and Northland VW got me a better deal. Northland got me in to a used 2002 Jetta GLS for a lower monthly payment and a 3 year warranty. I will see all the details on Thursday for now it is all the second hand information over the phone. Mean while I will be waiting for the subpoena to show up.

They could use a lesson in customer service. It would have been better to say sorry it did not work out and better luck next time, than to threaten a customer. They (the customer) could start a thread on a car forum about the poor service or something.
If it's smoken it ain't broken
I just have to talk to some one in the company that is not so quick to run off at the mouth. And if they resolve the issue quickly I will post here that it is fixed.
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